FAQ
Ordering & Store Policies
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Before placing your order, please make sure to get your ring size checked professionally as all of our rings are made out of hard metals and are therefore not resizable.
Professional measuring is usually a service provided free of charge in any jewelry store and is much more reliable than any at home sizer.
By requesting a custom design you acknowledge that personal requests imply a unique and sometimes unpredictable outcome, so please be sure of the design you're requesting.
Please know that before an order is placed, custom requests are always discussed in as much detail as possible and a photo for final approval is always supplied by email before shipping.
All custom & customized orders discussed and agreed on are final - no returns, refunds or replacements can be offered.
Most non-porous inclusions can be added to your design, for example:
- crushed gemstones
- raw crushed diamond shards
- synthetic opal shards
- gold or silver pellets
- sea glass, seashells and small rocks
- hair or fur
- breast milk
- wood
- dried flowers and plants
- fabric
- deer antler
Shipping & Delivery
We offer international shipping to select countries - please refer to the alphabetized list below.
A
Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia,
B
Bahamas, Bahrain, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands,
C
Canada, Caribbean, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Curaçao,
D
Dominica, Dominican Republic,
E
Ecuador, El Salvador,
F
Falkland Islands, Fiji, French Guiana, French Polynesia,
G
Great Britain, Grenada, Guatemala, Guyana,
H
Haiti, Honduras, Hong Kong
J
Jamaica, Japan,
K
Kiribati,
M
Martinique, Mexico, Montserrat,
N
Nauru, Netherlands, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, Northern Ireland
P
Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands,
Q
Qatar,
S
Samoa, Scotland, Singapore, Sint Maarten, Solomon Islands, South Korea, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Suriname,
T
Timor-Leste, Tokelau, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu,
U
U.S. Outlying Islands, United Arab Emirates, United Kingdom, United States, Uruguay,
V
Vanuatu, Venezuela,
W
Wales, Wallis & Futuna
All UK orders are shipped fully tracked and only take a few business days from your booked shipping date to arrive.
Please note that shipping dates and delivery date estimations are only secured and confirmed with us upon your order being placed.
Please note that all delivery estimations given are approximate and do not include any possible postal or customs delays present at the time of your parcel's transit.
Depending on your location, international delivery to most countries is expected to take around 2-3 weeks from your booked shipping date.
Please note that shipping dates and delivery date estimations are only secured and confirmed with us upon your order being placed.
Prior to delivery, the customer is liable to pay any import duty, handling fees and taxes which may be imposed on your parcel by your country's customs authorities.
Unfortunately, shipping to EU / EEA countries is not offered at this time - apologies for any inconvenience this may cause.
Other FAQ
Please make sure that only responsibly and legally sourced samples of any kind are sent our way – we do not encourage, accept or take responsibility for materials sourced in violation of any laws or regulations, local or otherwise. SangrealRings LTD takes no responsibility for, and will not be liable for any errors or omissions on the customer's behalf.
Our rings are designed to be as tough as they get, absolutely with the intention of lasting a lifetime - the lasting of any jewelry piece always depends strictly on the wearer's care for it however.
To ensure the longevity of your new ring, please note that it should be kept away from:
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Harsh, acidic and abrasive chemicals like bleach, acetone, glue, prolonged exposure to strong hand sanitizers, chlorine, salt water etc. as they will damage the inlay's binding over time.
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Acetone is especially dangerous as it will slowly dissolve the binder, making it sticky and cloudy
The rings can be re-polished with a cloth or kitchen towel dipped in metal polishing paste (such as Peak or Autosol) as / when / if at all needed.
Our beads are designed with the intention of lasting a lifetime - the lasting of any jewelry piece always depends strictly on the wearer's care for it however. As a resin product, they do require some additional care to offer their best qualities for the years to come.
To ensure the best longevity of your new bead jewellery, please note that it should be kept away from:
-
Harsh, acidic and abrasive chemicals like bleach, acetone, glue, prolonged exposure to strong hand sanitizers, chlorine, salt water etc. as they will damage the inlay's binding over time.
-
Acetone is especially dangerous as it will dissolve the binder, making it sticky and cloudy.
- Direct contact with cosmetic products (such as moisturisers, sunblock etc.) is also best avoided preventively due to the cosmetics' own specific formulations which will vary from product to product, making any detrimental effects impossible to predict.
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Alcohol should also be strictly avoided (including perfume and any cleaning solutions), as it will dull down the glossy finish of your piece.