Terms of Service
Terms of Service Agreement
Please carefully read these terms of service before accessing or using our website www.sangrealrings.com or purchasing our products. By accessing or using any part of the website or purchasing any of our products, you agree to be bound by these terms of service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or purchase any products.
Products and Services
All jewellery made and distributed by Sangreal Rings LTD is unique and one-of-a-kind. Every piece is made with care and attention to detail. We strive to accurately represent our products through high-quality images and descriptions. However, please note that due to the nature of handmade products, slight variations in colour, size, and design may occur.
Pricing and Payment
All prices are listed in GBP by default and are subject to change without notice. We accept payment through various online payment methods, including credit/debit cards and PayPal. Your payment will be processed securely through a third-party payment processor. We are not responsible for any issues related to payment processing or any unauthorized access to your payment information.
Shipping and Delivery
Shipping costs and delivery times vary depending on the shipping method chosen and your location. We are not responsible for any delays, damages, or losses that occur during shipping. If your package is lost or damaged during shipping, please contact the shipping carrier directly to file a claim.
Returns and Refunds
We take great pride in creating high-quality custom products for our customers. However, due to the personalized nature of all of our products - all rings are hand made to order, to your exact size, width and optional customization requests - we are unable to accept returns, refunds, or exchanges.
Please note that this policy does not affect your statutory rights as a consumer. If there is an issue with the quality of our products, we will work with you to find a satisfactory resolution - this will be offered and discussed on a case to case basis.
Please message us immediately if the product shows obvious manufacturing defects or is damaged upon arrival, but please note that we are not responsible for any damages or losses that occur during the shipping process.
No Responsibility Disclaimer Policy
Any jewellery made or distributed by Sangreal Rings LTD is sold as is and we make no warranties or representations, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. We shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use our products. By purchasing our products, you acknowledge that you have read and understood this disclaimer and agree to release us from any and all claims, liabilities, and damages arising from the use of our products.
Intellectual Property
All content on our website and social media channels, including images, videos, designs, logos, and text, are the intellectual property of Sangreal Rings LTD and are protected by copyright laws. You may not use any of our content without our prior written consent.
Governing Law
This agreement shall be governed by and construed in accordance with the UK laws where Sangreal Rings LTD is located, without giving effect to any principles of conflicts of law.
Changes to Terms of Service
We reserve the right to update or modify these terms of service at any time without prior notice. Your continued use of the website or purchase of our products after any changes to these terms of service constitutes your acceptance of the new terms.